For someone who is considering trading for the first time, it is the online broker that should step forward to help that trader. I know many traders who thought of trading at first and then quit the idea completely after realizing that they did not really understand things the way they should have. There is no doubt that when you are new to trading, you need someone by your side to provide you with confidence, support, and firmness in your trading predictions. I think if there is one online platform that does it really well, I have to name Genesis11.
I have tried other platforms but they lack in this particular aspect. They have some great trading features, but when it comes to supporting their traders, they are not really that great. So, what is the type of support that I am referring to here? Let me tell you about that.
Support in Learning How to Trade
This is where you get the first form of support from this broker. When you start trading, you need to familiarize yourself with a lot of different terms. When it comes to that, I am sure that FAQs on the website and the glossary of trading terms will greatly help you. In addition to that, you have some really awesome training material available for you to learn trading when you sign up with Genesis11. With some advanced accounts, you have the facility of having a trading mentor on your side. This person will help you find the right direction to trade in.
Private training sessions are the best way for you to get the support you need when you are starting trading. This is the feature that really helped me because I am not so good with gatherings, even if they are online. I think you will also benefit from this feature a lot if you are like me.
Support in Making Profits
This is where leverages come in. If you are not familiar with the idea already, let me tell you that you can increase your profits when you are getting the right support from your broker. Leverage means that the company you have signed up with will provide you with some contribution in your trade. This way, your trade size will increase and you will be able to make a huge profit on it. If you don’t get this support, you might not even be able to trade that asset in the first place because of the shortage of funds in your account. With the support from your broker, you can trade that asset easily.
Furthermore, you don’t pay unnecessary commissions on your withdrawals from your accounts or when you deposit money in the account. Last but not least, the most competitive spreads from this company will help you earn profits without losing too much money in covering spreads.
Support with Queries and Concerns
The customer support you get with today’s companies has gone beyond just listening to an IVR on the phone. Today, you can contact the company however you wish to. In the case of Genesis11, you can get in touch with the company through live chart and email. The professionals are there from 9am to 930pm on working days to help you with your queries. The best thing is that you can get in touch with them on the phone as well. There is an email that you can use from the website if the nature of your inquiry is not urgent.
Final Thoughts
So, at this point, it should be clear to you that you are getting proper help from the company in all the aspects of trading. From starting your trading career to withdrawing your profits, you will never be hassled because of a policy of this company. So, based on these factors, it is time for you to decide if you wish to sign up with this broker.
